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  • Check-in time is 3 pm and check-out time is 12 pm. If you need a later check out, please contact the front desk and we can accommodate you based on availability. 
  • You may call ahead to ask about earlier check in times and later check-outs. We will do our best to accommodate your travel schedule, but it's not guaranteed. Extended check-in and check-out times are based on hotel availability.
  • Yes. The hotel offers complimentary dual band fast Wi-Fi in all suites, as well as meeting rooms and all public spaces. Our suites also feature large modern 42" HD LED televisions with USB ports for listening to music and HDMI hookups, and over 70 channels of HD entertainment.
  • Yes. We offer a guest laundry room with coin-operated washers and dryers and detergent vending. Our convenient laundry facility is ideal for extended stays and families on vacation who may need to wash some clothes after a day of sightseeing or lounging by the pool. We also offer dry cleaning services. For dry cleaning, please contact the front desk for information.
  • Yes. The hotel offers a large heated outdoor pool and sun deck with lounge chairs to soak up the warm Southern sunshine. The spring and summer weather is perfect in Asheville, North Carolina for some pool time and sunbathing. Coolers are permitted, but no glass please!
  • Yes. The hotel is pet friendly and welcomes dogs up to 50 pounds. Our first-floor suites allow easy access to grassy areas for your walks and play time. We charge a small fee of $25 per night, per pet. 
  • Yes, we offer discount Biltmore Estate tickets available for purchase daily at the front desk. You may also book our Asheville Biltmore Estate Package and choose one or two nights in one of our romantic suites, complete with free hot breakfast and discounted tickets to the Biltmore Estate good for two days.

  • Breakfast is served daily from 6:30 am to 9:30 am. Start the day with a free hot breakfast and enjoy selections like hot eggs, waffles, breakfast meats, biscuits and gravy, cereals, bagels, pastries, yogurt, seasonal fruit, and freshly brewed coffee.
  • Yes, we do offer onsite self-parking for buses, trucks and all larger modes of transportation. Contact us if you have any questions regarding your vehicle at 828.665.4000.

  • You may upgrade to a King Whirlpool Suite, please call for price, typically it is only $20 more. All our suites include a full-size sofa bed, extra large 42" HD LED televisions with USB and HDMI hook up, fridge, coffee maker, iron, and ironing board.

  • We offer a complimentary onsite hot breakfast daily for all guests. Our fresh breakfast includes selections like hot eggs, waffles, breakfast meats, biscuits and gravy, cereals, bagels, pastries, yogurt, seasonal fruit, and freshly brewed coffee. For lunch and dinner, head out to some of the many restaurants within walking distance or just a short drive away. Stone Ridge Tavern, Apollo Flame Bistro, Pad Thai Asheville, and Starbucks are just a few of the restaurants near Comfort Suites Outlet Center.

  • Ingles Cafe, Stone Ridge Tavern, Apollo Flame Bistro, Pad Thai Asheville, Ryan's Family Steakhouse and Papas & Beer Mexican are within walking distance of Comfort Suites Outlet Center. 

  • Dine in the comforts of your own suite. Some local restaurants that deliver to us are Pad Thai Asheville, Del Vecchios Italian, Asheville Pizza & Brewing Company, Mary's Burritos, China Taste and Savory Thyme Café.

  • With such a diverse range of foods reflecting the local culture and culinary influences, Asheville dining offers an eclectic selection for every palate. Some of the best local restaurants in town include Tupelo Honey, serving creative comfort foods, 12 Bones Smokehouse, an Asheville BBQ institution, and Sunset Terrace, which offers American classics overlooking the Smoky Mountains. Lastly, no trip to Asheville is complete without dining at Buxton Hall Barbecue.

  • Asheville NC is no stranger to beer, housing over 15 different local craft beer breweries in town alone. While in town, make sure to set out to visit a few local favorites ranging from hoppy IPA's to dark ales. New Belgium Brewery offers tasty brews, tours, and food. Asheville Brewing Company has downtown's largest patio, award-winning craft brews, and pizza. Green Man Brewery is a popular hangout for locals, and Burial Brewery serves up Belgian beers like crisp blonde ales and saisons. Wicked Weed Brewery is great for hoppy ales and barrel aged sours.

  • For those that want to spend the day pairing your favorite beers with delicious culinary delights, there are plenty of local breweries that indeed serve food. Make your way to New Belgium Brewery, Asheville Pizza & Brewing Company, Wicked Weed Brewery, Blue Mountain Pizza and Brew Pub, and Lexington Avenue Brewery for the best craft beers served with a meal.

  • The Asheville Outlet Mall is open Monday through Saturday 10 AM to 9 PM, Sunday 11 AM to 6 PM. Expect to find all your favorite mall stores like The Gap Factory, Express Factory Outlet, Forever 21, Nike, Brooks Brothers, Field and Stream, Dillards, Carter's and Bath & Body Works, along with high-end retail outlets like Coach, Vera Bradley, West Elm and Cole Haan.

  • Asheville's unique neighborhoods make this a fun shopping destination. From downtown's eclectic boutiques to high-end shops, you'll be sure to find your fashion while in town. Biltmore Park offers stores like Talloni, A Shoe Salon, and Bette. Firestorm Café & Books in West Asheville offers a wide variety of books paired with vegetarian cuisine.  Head downtown to Blue, and find creative jewelry pieces and accessories to bring home.

  • This beer lover's paradise rolls out beer festivals all year long. Starting in January, over 40 breweries contribute to the Winter Warmer Beer Festival in Asheville. In March, head to Sour Fest for a weeklong festival at Thirsty Monk Brewery for a pucker up challenge to celebrate the local sour beers. Brewgrass, USA Today nominated as one of the 10 Best National Beer Fests, showcases more than 120 different beers from over 40 regional and national breweries and bluegrass musicians, held annually in September.

  • Yes, Asheville has about 15 wineries within city limits and in the neighboring North Carolina Mountains and Foothills. You can sample varietals from this region at Biltmore Winery, Addison Farms Vineyard, South Creek Winery, Silver Fork Winery and Lake James Cellars, just to name a few.

  • From I-40: Take exit 46A to I-26 exit 33, left off exit, left into mall area to hotel.

    From Airport: Take I-26 exit 33, right off exit left into mall to hotel.

    From I-81: Take exit for future I-26 follow sign to Asheville on I-26 to exit 33 to the hotel.

    From Atlanta: I-85E to I-26 W to exit 33. From I-77 to I-40 exit 46A to I-26 exit 33.

  • Asheville Regional Airport is just 7 miles from Comfort Suites Outlet Center. Drive, take a taxi or a shuttle in just minutes for less than $30 each way. 

  • Comfort Suites Outlet Center is five miles from historic downtown Asheville, where Art Deco and Beaux Arts architecture, art galleries, boutiques, restaurants, and nightclubs fill the streets.

  • Typically, an Uber X ride will cost between $15 - $20 from Asheville Regional Airport to our hotel. Taxicabs can run as much as $30 for up to 4 people each way.

  • No, we do not offer our own shuttle service, but can help assist with a transportation company, Uber or taxi ride which would run approximately $15 to either destination. 

  • Asheville Premier Transportation is a reliable company serving the Asheville area from airport shuttle rides, brewery tours, corporate travel and NC adventures. Uber and Lyft are also available.
  • Yes, the Asheville Outlets are adjacent to our hotel, making it very walkable for an easy shopping excursion. With over 70 outlets and restaurants, expect to find everything you're looking for and more.

  • Yes, for those expecting to return with baggage, a new and complimentary shuttle bus service is available for local area hotels, convention locations and local attractions to the Asheville Outlets and back. The shuttle runs daily on a call-for-service basis from 11 am to 5 pm with final drop-offs at 6:30 pm. Our front desk will be happy to assist you in calling for your ride. 

  • Yes, ART (Asheville Redefines Transit) provides bus service throughout the City of Asheville and to the Town of Black Mountain daily. See individual routes and schedules here. The closest ART station to our hotel is at the intersection of Ridgefield Rd at Heart Dr., just across the street. 
  • With all four seasons present in Asheville, NC, tourists come all year long to experience one of the best climates in the US. Springtime in Asheville boasts pleasant temperatures and blooming flowers, while fall in the mountains offers autumnal bliss, change of colors and invigorating temperatures. However, if you're looking to ski or sit by a crackling fire, the winter in Asheville is perfect. There is not a lot of snow in Asheville itself, but the surrounding mountains and all the ski resorts have snowmaking equipment. Summer in Asheville is also heavenly with water sports like rafting, river tubing, fishing, and boating, thus making it a popular destination for family vacations. Temps are warmer but still pleasant, and the high elevations keep it cooler at night.

  • With a mild climate and all four seasons represented, Asheville weather is definitely manageable and very pleasant. On average, there are 212 sunny days per year. Expect temperatures in July to be in the mid-80's. The January low is in the 20's. Fall temps average in the 60's, and springtime temps fall in the 70's.

  • Asheville is a city in Buncombe County in Western North Carolina's Smoky Mountains. It is the 11th largest city in the state. It is 100 miles northwest from Charlotte, 200 miles to Raleigh, NC and 160 miles to Atlanta, GA.

  • Pack light and be comfortable. Depending on which season you are traveling to Asheville, packing lists should include a camera, sneakers, light jacket for fall and spring, heavy coat and ski gear for winter trips, bathing suit and flip flops for summer, and a raincoat and umbrella are good to have anytime.

  • Yes, Asheville, NC makes for a superb weekend getaway, but be prepared to cram all the fun into two days. Dubbed the San Francisco of the East Coast, Asheville has a distinct personality mixed with diversity. The culinary scene has risen to the top, serving some of the best BBQ around. The great outdoors is your playground all year long, so hiking, biking, skiing, swimming, fishing, kayaking and any other activity under the sun beckons your arrival. Craft beer is a lifestyle here, with over 15 breweries in town. The beautiful Biltmore Estate is worth a full day of exploration all on its own.

  • Whether it's a romantic escape for a honeymoon, wedding, or anniversary, head to this dreamy destination filled with cozy escapes, mountain cabins, date-worthy dining and breweries and vineyards to explore. Experience the Biltmore Estate's breathtaking landscapes and gardens. In warmer weather, head to Sliding Rock, the most popular natural waterslide in North Carolina. Cruise the Blue Ridge Parkway and drive one of America's most scenic roads. Go for a hike in the Smoky's to take in the natural grandeur of the area. Our hotel is just minutes from the top area attractions, so upgrade your suite with a whirlpool tub and fall in love all over again.

  • Asheville prides itself on having amazing things to do all year long. With mountain ranges as your backdrop, the great outdoors will be calling your name. Plan on visiting the Biltmore Estate for a quintessential Asheville experience. Shop at the Asheville Outlets, just adjacent to our hotel. Drive through scenic vistas on the Blue Ridge Parkway. Head to downtown Asheville for a bustling nightlife, historic buildings and trendy shops and restaurants. No trip to Asheville is complete without a visit to a local brewery, or three.

  • Yes, almost every activity in Asheville is family-friendly. The Biltmore Estate has a farm, children's maze, and horseback riding that the whole family will love. Go tubing, rafting or kayaking on the Broad French River. Kids of all ages will love Fun Depot, featuring laser tag, go-karts, mini golf, bumper cars, and a climbing wall. Sliding Rock at Pisgah National Forest is popular for big kids and adults who want to slide down the 60-foot flat, sloping boulder into eight-foot deep chilly waters.

  • Discover unparalleled views from the Blue Ridge Parkway, which spans 469 miles from Virginia to North Carolina. There are 6 entrances to the Blue Ridge Parkway in Asheville, with the closest being just 3 miles away at mm 393.6 NC Arboretum. 

  • There are numerous events going on year round in Asheville from concerts, beer festivals, art shows, and sporting activities. In the springtime, visit Asheville for Beer Week and Mountain Sports Festival. During the summer months, make your way to Mountain Dance and Folk Festival and Asheville Wine & Food Festival. Come September and October, Brewgrass and Leaf Festival are the hottest tickets in town. Then just when you thought you had winter blues, the Winter Warmer Beer Fest can surely warm you up.

  • In no particular order, Asheville, NC is known for its quirky and eclectic personality.  The main highlights include outdoor recreation all year long, Biltmore Estate, craft beer, The Blue Ridge Parkway, mild winters, fantastic cuisine, summer camps, the mountains, a bustling downtown, art galleries, diversity, dog-friendly, music, and wineries.

  • Yes, Asheville is a very dog-friendly city, and our hotel is 100% welcoming of your four-legged friends. From mountain trails to grassy parks, Asheville has your pooch covered. The majority of the local breweries and cafes are pet-friendly, like Asheville Brewing Company, so feel free to bring your pet along as you sightsee. Azalea Dog Park has two separate leash-off zones for dogs to let loose. Bent Creek is a perfect place for your dog to join you on a hike amongst waterfalls.

     

     

  • Biltmore Estate is open 365 days a year and hours vary each season, but primarily they are open 9 AM to 5 PM daily. The Reception and Ticketing Center is open daily 8:30 AM to 6:30 PM. The estate is 8.5 miles from our all-suite hotel, and we offer special packages and discounted tickets right here at our front desk.

  • Downtown Asheville is 7 miles northeast from Comfort Suites Outlet Center. The fastest route is to take I-26 W to Patton Ave. It's just a 10-minute drive to this vibrant hub featuring more than 100 restaurants, 30 galleries, 10 breweries, and a wide variety of seasonal events.

  • To escape the summer heat, head to refreshing swimming holes and splash pads like Splasheville in Pack Square Park. Asheville's own French Broad River is the perfect place to cool off with swimming, kayaking, tubing, and paddle boarding at your disposal. There are also many breweries to explore featuring refreshing craft beers that will quench your thirst. The fall offers scenic vistas at every bend with a ride down the Blue Ridge Parkway being the top contender. Go apple and pumpkin picking with the family, or simply head to the breweries for fresh, crisp cider beer.

  • Winter months tend to be on the milder side, so taking a brisk hike is doable and popular. Tour the Biltmore Estate in any season, or make your way to the Winter Warmer Beer Festival in town. Springtime is glorious as wildflowers and gardens bloom. Again, the Biltmore Estate is breathtaking this time of year, and Mountain Sports Festival is held annually in May. A wine vineyard tour is also a perfect way to welcome spring in Asheville.

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