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Asheville Hotel Reviews & Travel Guide

See what guests are saying about their stay at the Comfort Suites Outlet Center. The rave reviews we've received from our former guests definitely speak for themselves. Browse the latest reviews and get detailed travel guide comments from past guests, or share your own experience with us.
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"Wonderful breakfast. Clean rooms. Friendly staff. Convenient to the Biltmore Estate."

Comfort, Good Guest Services and Inexpensive

July 09, 2017
My wife and I met my brother and his wife in Asheville for a leisurely, five-day visit; we had adjoining suites on the fifth floor of the hotel. We were all very impressed with the cordial and knowledgeable staff at the front desk. Hats off to the management team! Cleaning staff was likewise good. Complimentary breakfast was okay, it might be better to have different items available rather than the same old same old day after day. The breakfast lady was sweet and very helpful, though. Realizing the hotel is two decades old, it was very well kept and all amenities were up-to-date. Too bad they're not able to add one more elevator--there were times that scores of people were waiting while guests with luggage carts or hotel staff with cleaning equipment occupied the single elevator. Despite a couple of minor negatives, we'd be back in a minute because the staff is super and the location is perfect. Oh, and the price is right.   ~ Guest

Great Location, Convenient to Everything

June 30, 2017
We stayed at this location for two nights. Hotel is convenient to both I-26 and I-40 and is only a few minutes from Biltmore Estate. There are both shopping and restaurants within easy walking distance of hotel. Even with everything so close, hotel is quiet. Bed was comfortable, although pillows were ridiculously small. Best service award goes to Sue in the breakfast area. She stayed busy ensuring there was plenty of food and beverages for everyone. She was polite and helpful - just what every customer wants to encounter.   ~ Guest
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